SMS Privacy Policy
This SMS program is operated by Talisman Construction, doing business as Talisman Renovation & Design.
What this policy covers
This policy covers Talisman Renovation & Design’s internal SMS notification program. The program sends live lead alerts and related call-routing notifications to authorized company personnel who have opted in. It does not enroll callers or customers in marketing messages.
Information we collect and use
We process recipients’ names, mobile numbers, consent records, and message delivery information to operate the notification program.
Alerts may include a caller’s name, callback number, and a brief description of their inquiry. We use this information to connect callers with the right person and follow up on their requests.
Information sharing
We do not sell or rent personal information.
We do not share mobile numbers, SMS opt-in information, or messaging consent with third parties or affiliates for marketing or promotional purposes.
We may share information with service providers that help operate our calling and messaging systems, including Twilio and ElevenLabs, as needed to provide those services. We may also disclose information when required by law.
Caller information is used for company business and shared with personnel who need it to handle the inquiry.
Security and retention
We use reasonable safeguards to protect personal information. No electronic system is completely secure.
We retain information as needed to operate the program, handle inquiries, maintain consent and opt-out records, and meet applicable legal obligations.
Your choices
Participation is voluntary. Reply STOP to unsubscribe. You may also contact us to request access to, correction of, or deletion of your information, subject to applicable retention requirements.
Contact
For privacy questions or assistance, call (385) 386-8484.
See our SMS Terms & Conditions.